Your Queries,
answered

Find answers to common questions about booking, payments, cancellations, and services with GoldenCabs. Explore our FAQ section for quick, clear solutions to ensure a hassle-free travel experience!

  • How do I book a ride with GoldenCabs?

    You can book a ride through our website, mobile app, or by calling our 24/7 customer support number.

  • Can I schedule a ride in advance?

    Absolutely! You can pre-book your ride at a time and date that suits you through our app or website.

  • Do you offer airport pickup and drop-off services?

    Yes, we specialize in timely airport transfers to ensure a hassle-free journey to and from the airport.

  • Is it possible to track my cab in real-time?

    Yes, our app provides real-time tracking so you can monitor your cab’s location and estimated arrival time

  • Are your drivers verified?

    All our drivers undergo strict background checks, training, and verification processes to ensure your safety.

  • What if I need to cancel my ride?

    You can cancel your ride through our app or by contacting customer support. Cancellation policies may vary based on the time of cancellation.

  • Do you provide services for group travel?

    Yes, we offer larger vehicles for group travel. Contact us to customize your booking for group needs.

  • How do I contact customer support?

    You can reach us via our helpline, email, or live chat on our website for assistance at any time.

  • Are GoldenCabs available 24/7?

    Yes, we operate round the clock to ensure you have reliable transportation whenever you need it.

  • What payment methods do you accept?

    We accept all major credit/debit cards, digital wallets, and cash payments.