Terms and Conditions

Effective Date: 26/12/2024

Welcome to Goldencabs.co.in! These Terms and Conditions govern your access to and use of our website and services. By using our website or booking services with us, you agree to comply with these terms.

1. Introduction

We provide tour and travel or cab booking services. These Terms and Conditions constitute a binding agreement between you (“user,” “customer”) and Golden Cabs.

2. Booking Policy

• All bookings are subject to availability.
• You must provide accurate details while booking, including your name, contact information, and travel requirements.
• Bookings may require advance payment as specified during the booking process.

3. Cancellation and Refund Policy

• Cancellation by User: Cancellations must be made 24 hours before the service date to qualify for a refund (subject to a cancellation fee).
• Cancellation by Us: If we cancel your booking due to unforeseen circumstances, you will receive a full refund.
• Refunds will be processed within 48 hours of the cancellation request.

4. User Responsibilities

• Users must ensure timely arrival for the booked services.
• You agree not to use our services for unlawful purposes or activities.
• Damage to vehicles or other facilities caused by the user will result in additional charges.

5. Pricing and Payment

• Pricing is displayed on our website and is subject to change without prior notice.
• Payments must be made using the payment methods specified on our website.

6. Liability and Limitations

• Our liability is limited to the amount paid for the booked service.
• We are not liable for delays, cancellations, or losses due to factors beyond our control, such as traffic, weather, or natural disasters.

7. Prohibited Activities

• Providing false information during bookings.
• Engaging in behavior that may harm other users or service providers
• Misusing our website or services, including unauthorized access to systems.

8. Intellectual Property

• Unauthorized use, reproduction, or distribution of our content is prohibited.

• All content on our website, including logos, text, images, and designs, is the property of goldencabs.co.in.

9. Third-Party Services

• We may use third-party providers (e.g., drivers, tour operators) for service fulfillment.
• We are not responsible for issues arising from third-party services.